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IFMA CFM Exam Syllabus Topics:

Topic	Details
Topic 1	Occupancy and Human Factors: This section measures the skills of Facility Managers and covers the workplace environment, occupant services, and occupant health, safety, and security. Understanding these factors is essential for creating a conducive and safe work environment for all occupants. Operations and Maintenance: This domain assesses the capabilities of Operations Managers in managing buildings, systems, infrastructure, and grounds. It includes overseeing furniture, fixtures, and equipment, ensuring physical safety and security, and implementing effective operations and maintenance processes. Knowledge of work management support systems and handling renewals and renovations is also critical.
Topic 2	Real Estate: This domain assesses the skills of the target audience in developing real estate strategies. It covers real estate assessment, acquisition, disposal processes, asset management, space management, major projects, and new construction to optimize facility use.
Topic 3	Facility Information Management and Technology Management: This domain focuses on the skills of Information Technology Managers in data collection and information management. It includes information protection and cybersecurity, technology needs assessment and implementation, and maintenance and upgrades of technology systems to ensure efficient operations.
Topic 4	Risk Management: This section measures the skills of Risk Managers in planning for risk management. It includes emergency preparedness, response, recovery strategies, facility resilience, and business continuity planning to mitigate potential risks associated with facility operations.
Topic 5	Leadership and Strategy: This domain focuses on the competencies of Facility Managers in strategic planning and alignment with organizational demands. It covers policies, procedures, compliance issues, individual and team management, leadership qualities, relationship management, change management, corporate social responsibility, and understanding external factors affecting facility management.

IFMA Certified Facility Manager Sample Questions (Q136-Q141):

NEW QUESTION # 136
A project sponsor indicates that a project should build a facility at the lowest cost, in the least time, and with the highest quality. What should the project manager do?

A. Implement the project with the given constraints, as instructed by the project sponsor
B. Work with the sponsor to refine the project charter with more feasible constraints
C. Inform the project sponsor that the project cannot proceed with the given constraints
D. Inform the project sponsor that a lower-quality project will be provided

Answer: B

Explanation:
Project management follows theiron triangleprinciple-balancingcost, time, and quality. A project cannot maximize all threesimultaneously without trade-offs.
* The best approach is towork with the sponsorto adjust expectationsrealisticallywithin feasible constraints.
* Implementing the project as instructed (Option B)could result in failure due to unrealistic goals.
* Lowering quality (Option C)without stakeholder agreement is unprofessional and risks dissatisfaction.
* Cancelling the project outright (Option D)should be a last resort. Instead, negotiation andadjustment are preferred.

NEW QUESTION # 137
What encourages consumption of products and services with the LEAST environmental impact?

A. Product stewardship.
B. Waste management.
C. Materials management.
D. Closed-loop recycling.

Answer: A

Explanation:
Product stewardshipfocuses onreducing environmental impactby managing a product's lifecycle from design to disposal. This includes:
* Encouraging eco-friendly production and responsible disposal.
* Using sustainable materials and minimizing waste.
* Why the other options are incorrect:
* (A) Materials managementfocuses on handling materials efficiently but does not emphasize sustainability.
* (C) Closed-loop recyclingis part of sustainability but focuses only on reusing materials.
* (D) Waste managementhandles waste but does not activelyencouragesustainable consumption.

NEW QUESTION # 138
A facility manager is investigating the feasibility of purchasing a new gas-fired turbine. The turbine is expected to be in service for 12 years. The vice president of operations asked the facility manager to calculate how much the turbine will diminish in value each year over its service life. What isbeing calculated?

A. Diminishing return
B. Depreciation
C. Payback period
D. Life cycle cost

Answer: B

Explanation:
Depreciation (B)is the process of calculating how much an asset loses value over time due to wear, aging, or obsolescence.
* Common depreciation methods include:
* Straight-line depreciation
* Declining balance depreciation
* Why not other options?
* (A) Payback periodmeasures how long it takes to recover the initial investment, not asset value reduction.
* (C) Diminishing returnrefers to economic output, not asset valuation.
* (D) Life cycle costconsiders total ownership costs, including maintenance and disposal.

NEW QUESTION # 139
There has been a recent increase in complaints of items stolen from people's desks within a facility. What is the facility manager's initial step regarding the security of the staff and facility?

A. Investigate each case and remind staff to ensure all valuables are locked.
B. Install security cameras throughout the facility to ensure you capture future incidents.
C. Turn the matter over to a professional security company to lead an investigation.
D. Update your security procedures to ensure that staff maintain a secure desk.

Answer: A

Explanation:
When addressing security issues, facility managers must first conduct athorough investigationto understand the scope and nature of the problem before implementing any new measures. The logical first step is to investigate each reported case, gather facts, and remind staff about securing their belongings.
* Investigating each caseensures that management is aware of the extent of the issue and can identify any patterns (e.g., specific areas targeted or peak times of theft).
* Educating staffabout securing their valuables (e.g., locking drawers, not leaving items unattended) is a quick and effective preventive measure.
* Security cameras (Option A)should be considered after initial fact-finding, as installing cameras may require budget approval and privacy considerations.
* Updating security procedures (Option B)should follow after assessing the investigation's findings to ensure targeted improvements.
* Engaging a professional security company (Option D)may be necessary if theft continues or if internal resources are insufficient.

NEW QUESTION # 140
What is the BEST way to acknowledge acceptance of completed project deliverables?

A. Scope definition
B. Scope planning
C. Scope verification
D. Scope control

Answer: C

Explanation:
Scope verificationis the formal process ofreviewing and accepting completed project deliverablesto ensure they meet the required specifications and objectives.
* Scope verification includes:
* Reviewing workagainst agreed-upon project criteria
* Obtainingformal sign-offfrom stakeholders
* Ensuring deliverables comply with theproject scope statement
* Documenting acceptance forfinal project closure
* Why the other options are incorrect:
* (A) Scope controlis about managing changes to project scope, not verifying deliverables.
* (B) Scope definitionis the process of outlining project boundaries, not approving results.
* (D) Scope planningis part of theinitial planning phase, not the completion phase.
Scope verification ensures project deliverables areaccepted, documented, and closed outproperly, reducing disputes and ensuring compliance.

NEW QUESTION # 141
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PASS GUARANTEED QUIZ IFMA - CFM POPULAR EXAMS

Pass Guaranteed Quiz IFMA - CFM Popular Exams